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AI-platform for travel destinations

Delight your visitors, empower local businesses and build smarter, sustainable tourism ecosystems
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Briefly, HiGem is...

a hyper-local AI platform of 3 components and an AI-core, transforming traveler-tourism interactions to deliver real value to everyone involved.

  • AI trip companion for tourists & visitors

    A mobile app that acts like a local friend, offering personalized recommendations, real-time updates, interactive media, andalerts via a simple AI chat interface.
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  • AI-first marketplace for local businesses

    An e-marketplace where businesses manage their offers, promotions and deals, powered by an AI matching engine to attract and engage customers efficiently.
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  • AI-management system for tourism authorities

    Communicational tools for digital engagement, real-time analytics and data-driven insights to support timely, impactful decisions.
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  • Custom AI-core tailored for tourism industry

    A powerful engine with real-time engagement, personalized recommendations, data-driven insights, and seamless e-marketplace integration.
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Find answers to all your questions by exploring our detailed FAQ.

What exactly is HiGem, and how does it work?
HiGem is a smart AI platform that helps destinations improve their tourism engagement, support local businesses and manage tourism with data.
How does HiGem support local businesses and tourism providers?
HiGem gives local businesses a cost-effective way to reach tourists through an AI-powered marketplace. It helps them promote services, attract the right customers and reduce reliance on global travel platforms.
Is HiGem available in multiple languages and adaptable to different destinations?
Yes, HiGem is fully multilingual and can be customized for any destination. It offers localized content, services and experiences tailored to local culture, laws and visitor needs.
How does HiGem help destinations manage sustainability and avoid overcrowding?
HiGem uses AI to monitor visitor flows in real-time and suggest alternative routes or attractions. This helps spread tourism more evenly, protect fragile sites and support sustainable growth.
Can HiGem assist travellers in emergencies or unexpected situations?
Yes, HiGem provides real-time alerts, safety tips and trusted local information to assist travellers during emergencies or unexpected events.
How does HiGem ensure the accuracy and relevance of its local recommendations?
HiGem relies on verified data from official sources and local partners, combined with AI to deliver accurate, up-to-date, and personalized recommendations.
Is HiGem suitable for smaller or lesser-known destinations?
Yes, HiGem is ideal for smaller or emerging destinations. It helps them stand out with localized AI tools, attract more visitors and boost the local economy.
Can local tourism authorities customize HiGem to match their unique needs?
Yes, HiGem is fully customizable for each destination. Tourism authorities can tailor content, services and features to align with local goals, policies and branding.
What makes HiGem different from other travel apps or marketplaces?
HiGem is built specifically for destinations—not just travellers—combining AI, deep localization, and real-time data tools. Unlike typical travel apps, it empowers local authorities and businesses while keeping value within the local economy.
Does HiGem offer support or onboarding for tourism authorities and destination organisations?
Yes, HiGem provides full support, onboarding and training for tourism authorities and destination organizations. We ensure smooth implementation and help teams get the most out of the platform.
How is HiGem different from using ChatGPT for travel advice?
HiGem is purpose-built for tourism, offering verified local data, real-time updates and destination-specific services—unlike general AI tools like ChatGPT.
What large language model (LLM) does HiGem use?
HiGem is LLM-agnostic and can work with different models depending on local needs. This allows flexibility, compliance with local data policies, and integration with both open-source and proprietary AI models.